Lesson 11 投訴及索賠
lesson 11 投訴及索賠 plaint and claim 01 here are several plaints about the latest shipment for you to handle. 這是最近一批貨的一些投訴，需要您處理。 單詞釋義 plaint [k?m?ple?nt] n. 投訴，抱怨 02 what if the plaint is about high price? 如果是關于價格過高的投訴，該如何處理？ 語法提要 what if 在這里用于提出假設，意思是“假如……怎么辦”“要是……將會怎樣”，其后的句子可以用一般現在時，也可以用虛擬語氣，即用一般過去時或should 動詞原形。 03 i am not very satisfied with your service. 我對你們的服務不太滿意。 類似表達 i am not tent with your service. / your service is not so satisfactory. / your service made me feel uneasy. 04 he will sue the pany for damage. 他將控告那家公司，要求賠償損失。 單詞釋義 sue [su:] vt. vi. 起訴，控告 05 we have a plaint about the quality. 我們要投訴質量問題。 詞組釋義 plaint about... 關于……的投訴 06 what we do to pensate you? 我們要怎樣做才能補償您？ 類似表達 what we do to make you feel better? / how we make it up to you? 07 the goods you sent to us are far below the standard stipulated in the tract. 貴方運來的貨物遠遠低于合同所規定的標準。 單詞釋義 stipulate [?st?pj?le?t] vt. vi. 在協議中規定，約定 08 a claim against the exporter for the she of goods will be lodged by us in two days. 我方兩天內將向出口商提出貨物短缺的索賠。 詞組釋義 lodge a claim 提出索賠 09 they do have enough evidences for lodging the claim. 他們確實有足夠的證據提出索賠。 單詞釋義 evidence [?ev?d?ns] n. 證據 10 we are here on the purpose of making a claim of the latest shipment. 我們到這兒是來對最近的一批貨提出索賠的。 詞組釋義 make a claim 提出索賠 11 i'm afraid we couldn't sider your claim as requested for the evidence you provided is ie. 恐怕我們不能考慮貴方的索賠要求，因為貴方所提供的索賠證據不充分。 單詞釋義 ie [?n??d?kw?t] adj. 不充足的，不適當的 12 we are pelled to reserve the right to lodge a claim against you. 我們不得不保留向貴方提出索賠的權利。 詞組釋義 be pelled to do 迫不得已去做，不得不去做 13 if your claim against us is reasonable, we'll be sure to settle it acc to the tract. 如果貴方向我方的索賠是合理的，我們一定按合同照辦。 單詞釋義 settle [?setl] vt. 解決，安排 vi. 定居，下沉 14 the two parties are w on the claim clause of the latest shipment. 雙方正在就最近一批貨的索賠條款進行商議。 類似表達 the claim problem of the latest shipment is under iation now. note ________________________________________________________________________________________________________________________________________________________________________